Patient Advocate Representative

BASIC QUALIFICATIONS

Education:

• One (1) year certificate from a college or technical school.
• Experience:
• Two (2) years of related experience and/or training.
• Experience working with NextGen, preferred.
• Equivalent combination of education and experience acceptable.

Knowledge and Skills:

• Ability to perform work accurately and thoroughly.
• Ability to use thinking and reasoning to solve a problem.
• Ability to communicate effectively with others using spoken word.
• Ability to communicate in writing clearly and concisely.
• Ability to deal with others in an antagonistic situation.
• Ability to take care of the customers’ needs while following company procedures.
• Ability to pay attention to the minute details of a project or task.
• Ability to look beyond the standard solutions.
• Ability to get along well with a variety of personalities and individuals.
• Ability to formulate a sound decision using the available information.
• Ability to be organized or following a systematic method of performing a task.
• Ability to find a solution for or to deal proactively with work-related problems.
• Ability to be internally inspired to perform a task to the best of ones ability using
• his or her own drive or initiative.
• Ability to show consideration for and maintain good relations with others.
• Ability to complete assigned tasks under stressful situations.
• Proficient with a computer and good knowledge and understanding of MS office
• programs, and email
• Proficient with general office equipment.

The Successful Candidate

The successful candidate must bring a high level of ethical, intellectual, professional and personal values that complement the team and company vision.  The following competencies are highly valued:

• Has high attention to detail with the ability to analyze information.
• High energy, self-motivated individual whose style is effective in working with all levels of the organization to drive performance and continuous improvement using an analytical and metrics based approach.

Growing through Training and Professional Development

SpecialtyCare provides support and reimbursement for continuing education and professional development to all associates across the company. We can also help you build your career through managerial opportunities. If you are willing to work hard, we are willing to help you grow.

We offer competitive compensation and a robust benefits package that includes health, dental, vision, and life insurance plans; generous paid time off; 401(k) with matching funds; tuition reimbursement; and professional development and membership allowances.

SpecialtyCare is an Equal Opportunity and Affirmative Action Employer

Employment with SpecialtyCare is at-will