SpecialtyCare is the largest provider of perfusion services in the United States.  With our national presence and local professionals, we support 1 in 8 of all heart surgeries in the country. We are the Employer of Choice for more than 500 perfusion leaders. We support our team members by allocating funds for continuing education, conferences, and dues for professional associations.  All of our full-time Perfusionists are encouraged to attend conferences and be active participants in state perfusion societies.  We also offer a wide range of competitive benefits including medical, dental, vision, life, a matching 401K plan, student loan repayment assistance, paid parking, and a generous PTO plan.

ESSENTIAL JOB FUNCTIONS

I. Area Program & Team Management

• Supervision: Manage the day-to-day clinical activities and supervise the clinical managers and associates assigned in Philadelphia.
• Financial & Productivity: Manage productivity, labor, and the budget for all accounts in Philadelphia to meet or exceed financial targets.
• Scheduling: Oversee the scheduling of clinical associates across Philadelphia, including vacation scheduling.
• Personnel Management: Manage employment activities of clinical associates, including recruitment, interviewing, hiring, training, performance appraisal, and managing employee relations issues.
  • Approve time reporting and maintain manager’s files for direct reports.
  • Maintain current credentialing files for all associates.
• Leadership: Conduct regular associate meetings, develop and manage open communications, and manage change.
• Compliance & Administration: Carry out management responsibilities in accordance with the Company’s policies and applicable laws.

II. Clinical Quality & Compliance Oversight

• Quality Outcomes: Oversees quality outcomes to achieve quality targets.
• Regulatory Compliance: Monitor and assure all clinical activities comply with:
  • The Joint Commission Standards
  • SpecialtyCare's policies
  • Applicable policies at the accounts
  • Other applicable regulatory requirements, including lab compliance.
• Quality Data:
  • Provide quality data to customers as needed.
• Reporting: Participate in appropriate hospital committees for demonstration of quality, blood, and process and outcome improvement. Presents quality and outcome data to these committees and the surgeons on at least a quarterly basis or as needed.
• Corrective Action: Develop, implement, and oversee corrective action to address clinical, credentialing, or operational issues (e.g., charge capture, quality reporting, inventory management).

III. Stakeholder Relations & Business Growth

• Relationship Management: Works closely with the Area Managers in Philadelphia to serve as the primary point person at the account(s) for customers, physicians, vendors, and the Company’s business office associates.
• Client Satisfaction: Collaborates with Operations and Sales Management in building and maintaining relationships with customers to:
  • Meet contractual requirements.
  • Resolve clinical, credentialing, operational, or business issues.
  • Maintain client satisfaction, retain, and grow the regional accounts.
  • Market new services.

IV. Clinical Practice & Operations

• Direct Clinical Service: Perform perfusion and other clinical services as needed based on individual credentialing privileges at the account(s) or program(s), working under the supervision of physicians when performing clinical procedures.
• Inventory Control: Ensure the Area Managers in Philadelphia are following sound inventory and equipment management practices.
• Equipment: Help monitor equipment operations and maintenance requirements with Area Managers.
• Resource Management: Ensure that the Clinical Managers in Philadelphia are maintaining appropriate capital equipment and disposable inventory and items are ordered, stocked, and available for all procedures.
• Documentation: Help the Area Managers in Philadelphia oversee the required documentation of procedures performed for medical and billing record purposes.

V. Communication & Values

• Work with other clinical staff and departments in performing above duties and responsibilities.
• Maintain regular weekly communication with direct supervisor.
• Live the SpecialtyCare Values – Integrity, Teamwork, Care & Improvement.
• Perform other duties as assigned.